Frequently Asked Questions (FAQ)

2022-03-10T11:10:09-05:00Categories: How To and Helpful Information|

Below you will find a list of the most frequently asked questions about our company and products.

Wallace FAQ | Crane and Worker |

Click on any of the categories at the top (About, Engineering, Sales) to narrow the list so you can find your answer faster.

Feel free to call (610-647-1400) or contact us if you don’t find the answer you’re looking for.

Where is the pricing on your website?2017-01-19T14:49:42-05:00

We do not publish any pricing on our website. To get the most up to date pricing for the model you are looking for contact our sales department and our knowledgeable team will be happy to help.  You may call us at 610-647-1400, send us a fax at 610-644-9043 or email the sales department directly

What size i-beams do you stock?2021-06-16T18:10:55-04:00

Wallace Cranes stocks a range of steel and aluminum i-beams for hundreds of different crane models and thousands of applications. You can find a list of options on our Gantry Standard Shape I-Beam Flange Width Chart in the Resource Center.

If you don’t find what you’re looking for, let us know and we’ll be happy to help.


What does Certificate of Compliance state?2016-08-19T15:25:33-04:00

The Wallace Crane shipped to you will accept 125% of the rated load without permanent deformation or failure of any component.

What are the increments for height adjustment?2016-08-19T15:27:46-04:00

Holes for height adjustments in 6″ increments.

Is the hoist (and trolley) included?2021-06-18T17:16:34-04:00

No, hoists and trolleys are sold separately. You can find those on our Accessories page. 

How quickly do you ship?2016-08-19T15:28:25-04:00

Most standard crane models up to 5 Ton Capacity and 15′ span are in stock and can ship 2-5 days after receipt of order. 7 1/2 to 10 Ton cranes and/or spans over 15′ typically ship 1 to 2 weeks after receipt of order. 15 Ton Cranes are made to order and typically ship approximately 5 to 7 weeks after receipt of order.

How hard is it to push the crane?2017-10-26T22:10:14-04:00

This depends upon the size, capacity, and metal type of the crane being pushed; However, a general “rule of thumb” is approximately one person per ton to push a fully loaded crane (An equal number of people at each end of the crane is recommended)

How do I know what to specify when buying a gantry crane?2022-02-11T16:52:26-05:00

If this is your first time buying a gantry crane, it can be very confusing. We have created a post in our Resource Center that speaks to what you need to know when buying a gantry crane. Start there. If you still have questions, please feel free to fill out our contact us form or give us a call. We’ll be happy to help.

Does aluminum cost more than steel?2016-08-19T15:27:52-04:00

Yes. Aluminum is much lighter weight which makes it an attractive alternative to heavy steel.

Do you test your equipment?2016-08-19T15:25:43-04:00

Yes, upon request. A Certified Load Test for our gantry cranes and tripod cranes may be done for an additional charge.

Do you offer quantity discounts?2021-06-18T17:12:23-04:00

Yes, quantity discounts are available on gantry cranes and tripod cranes. Please contact our Sales Department to inquire about quantity discounts available for specific model numbers.

Do you offer motorized cranes?2016-08-19T15:27:06-04:00

Yes. They are designed to operate on inverted angle iron track.

Do you install equipment?2016-08-19T15:26:46-04:00

No, customer is responsible for installation.

Do you have a warranty?2021-06-18T17:04:05-04:00

We warrant that Wallace Cranes (Wallace) products manufactured by us will be of the kind and quality described and will be free of defects in workmanship or material. For more information, please see our full warranty details

Do I have to pay for shipping charges?2016-08-19T15:28:11-04:00

Yes. Shipping is F.O.B. Frazer, PA

Can you supply any type of certificate without a load test?2016-08-19T15:25:38-04:00

Yes. We can supply a Certificate of Compliance for our Gantry Cranes and Tripod Cranes at no additional charge.

Can you send me part list(s) for model number(s)?2021-06-18T17:13:57-04:00

Yes. You can also go to our Resource Center and view Parts List & Parts Location Drawings.

Can you send me outline drawing(s) of model number(s)?2021-06-18T17:14:23-04:00

Yes, you can also go to our resource center and view dimensional drawings.

Can you send me a catalog?2016-08-19T15:26:10-04:00

No. We no longer supply catalogs, we have uploaded all of the catalog information to our website.

Can the crane be pushed under load?2016-08-19T15:27:12-04:00

Yes, Wallace Gantry Cranes are designed to be pushed under load.

Can I cantilever a crane?2017-10-26T22:10:14-04:00

Yes, tri-adjustable, hippolift cranes, and mighty-mite cranes can cantilever up to 25% of the length of the I-beam. A chart is provided showing weight limits and counterweights required.

6. Are there any special power needs?2022-02-14T14:42:35-05:00

Will the hoist and trolley be manual or electric? If the hoist is electric, what is the required voltage? Higher capacity hoists, greater than 2 tons, generally require 3-phase electricity.

5. Are there any special environmental needs?2022-02-14T14:43:00-05:00

Working with the hoist vendors, Wallace can provide “food-grade” hoists and trolleys for either clean-room or harsh environments (chemical or outdoors). However, in many cases, standard grade equipment (available at far lower cost) is used instead of the costly stainless-steel equipment with stainless-steel chains. You can often get several years of life even in adverse conditions.

One of the ironies is that a crane for use in a cleanroom is frequently used in wastewater treatment. In a clean room, the unpainted aluminum I-beam typically does not “shed” particulate matter. And the lubricants used in the hoist (and the hoist chains), trolley, and casters have minimal outgassing.

Because of the use of corrosives like chlorine compounds or the need to run the cranes outside, aluminum is often preferred for both lightweight and weather resistance. Lightweight is often a key consideration as our cranes are frequently shuffled between sites or within a single site where there are no continuous paths between various tanks or pump locations.

4. Are there any special location needs?2022-02-14T14:43:20-05:00

Before buying, make sure the location is suitable for the crane.

Wallace Cranes are designed to move on smooth flat, concrete surfaces. While the proprietary four-bar linkage ensures the casters are all on the floor, you should avoid moving the crane over obstructions and debris.

There are a few cautions to be noted about the concrete flooring. Because of the loading of the crane transmitted to the floor through the casters (essentially a “line load”), the flooring beneath a crane should be 3,000 psi (pound-force per square inch) concrete at least 18” deep with one or more courses of rebar. The standard Wallace casters, in either phenolic or steel core with polyurethane tread, are fully capable of smoothly running the crane across the floor at full load.

An option is to have the crane track mounted. For these cranes, typically with an electric motor drive, the casters are replaced with V-groove steel, running on a track (angle iron mounted on a plate). Wallace builds this track in-house with three different capacities, 1-5 tons, 8-10 tons, and 15 tons. The track sections are available in standard 5 and 10-ft lengths, with male and female sections for smooth running. The track is held in place with a Wallace Track Clip (a cast iron part) bolted to the high-strength concrete floor. Wallace also makes track with end stops and a removable transition section for high traffic areas.

3. How wide does the crane have to be to span the load?2022-02-14T14:43:48-05:00

The need to lift loads over equipment is important when considering the necessary crane width or span. Does the crane has to move over an object or does the object have to move over the crane? If the crane must move over the object, the crane will need to be able to “span” it. The crane span is the length of the i-beam. Wallace cranes typically span 8 to 35 feet.

Clear Span and Brace Legs

Tri-AdjustableHippolift, and Mighty Mite cranes all have brace legs. These legs keep the frame rigid while moving, providing additional stability in the line of travel parallel to the I-beam.

Crane Terminology | Brace Leg | Wallace Cranes

The clear span is the distance between brace legs.

2. How high do you want to lift the load?2022-02-14T14:44:58-05:00

Bear in mind whether the load will have to be lifted over equipment on the shop floor or whether there are any overhead obstructions or ceiling restrictions as this will also reduce the amount of space you have available to lift a load. The crane itself has parts and pieces that will have to be factored into your calculations.


Stacking is an important consideration when deciding how high you have to lift the load. Stacking includes everything underneath the I-beam that effectively reduces its lifting height potential. Stacking includes the space needed for the trolley, sling usage, and hoist.

Trolley Spreader Beam
Trolley by Wallace Cranes Spreader Beam | Wallace Cranes
Manual Hoist Trolley Hoist
Sample Hoist | Wallace Cranes Sample Hoist | Wallace Cranes

It is imperative to understand that a hoist must be suspended with a hoist/trolley combination or at least a beam clamp. You should never attach a hoist to the I-beam with a sling. Slings are frequently used to pick up both bulk materials and delicate or oddly shaped objects. While convenient, slings can add substantially to the “headroom” and thereby reduce the amount of space you have available to lift a load.

Sling | Wallace Cranes

This image clearly shows that sling height is close to the headroom of most hoists, so make sure you are factoring that in when you are deciding on the height of your crane.

Headroom Basics

Headroom Basics | Wallace Cranes

  • Hoist Headroom – Hook to Hook Distances
  • Hook Height – Distance from the top of the crane to the hook. Subtract this distance from the Overall Crane Height to see if a given crane will “fit.”
  • I-Beam Depth – For a given capacity and span, this number cannot be changed.
  • Trolley Headroom – Distance from the bottom of the I-beam to the top of the hook.
A Typical Trolley and Hoist Mounted on 12" i-beam | Wallace Cranes

Example: 3-Ton Gantry Crane, Typical Sizes

The sketch above shows a “typical” trolley and hoist mounted on a 12” I-beam. As stated before, when you start to consider all the heights for the crane brackets, trolley hook height, I-beam depth, hoist “hook-to-hook,” the amount of available space “below” the hook decreases rapidly. Wallace sales staff are happy to help you choose the correct crane and hoist/trolley combination to meet your lifting requirements.

1. How heavy a load do you want to lift?2022-02-14T14:46:46-05:00

The weight of the load you want to lift will determine the maximum lifting capacity of the crane models you can choose from. Wallace has gantry models with capacities ranging from one-quarter to 15 tons.

View all our Products

Share This Story, Choose Your Platform!